Ian Paul Medalle is Manager for Data Base and Data Quality of Oetker Collection, the most inspiring selection of masterpiece hotels in the world. It is privately owned and headquartered in Baden-Baden, Germany.
His post allows him to look after the entire collection’s portfolio including those of Hotel Le Bristol, Hotel du Cap Eden Roc, Château St Martin and Spa, Palais Namaskar, St. Barth Isle de France, Brenner’s Park Hotel and Spa, and L’Apogée. He has been in the hospitality industry since 1996 way back in Mactan, Cebu.
Among the different fields, why did you choose your profession? – I love to see people happy and feel great when I see people smile. Also the love of beautiful architecture and interior design, amazing locations, and the finer things in life being offered in luxury hotels.
What do you like about what you do? What do you dislike? – I currently like the challenge of going into details, setting up guidelines, looking for new technology to improve systems. There is nothing I dislike about what I do, but maybe the slow response of some of the people I work with.
What do you think are the advantages of being in your profession? – I get to travel a lot, enjoy experiencing beautiful and amazing hotels, sample delicious cuisines, and meet all kinds of people. I grow personally by these interactions and knowing that there is so much to do in our line of work.
What are the qualifications or skills needed in a job like this? What advice would you offer someone considering this career? – Being in the hospitality industry, you need to be open to change, have perseverance, the ability to multi-task, and most importantly have a real passion in serving people. A degree would be great if you want to achieve higher management but from my experience, I learned by life’s greatest teachers – Experience, Hard Work, Patience and believing in yourself that there is always an opportunity to do better or the best.
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